Privacy Policy

Privacy Policy

Rise ’N Glide (“Rise ’N Glide,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, store, and otherwise process your personal information when you visit www.risenglide.com (the “Site”), apply for or participate in one of our camps, join a waitlist, purchase a product or service, communicate with us, or otherwise use our services.

By using our Site or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with Rise ’N Glide.

Website and Device Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Approximate location based on IP address
  • Time zone
  • Pages, products, or services viewed
  • Referring websites or links
  • Search terms
  • Interactions with the Site
  • Cookie and similar technology information

We use this information to operate and secure our Site, understand how visitors use it, improve the customer experience, measure performance, and support advertising and marketing where permitted.

2. Camp Applications and Eligibility

When you apply for a Rise ’N Glide camp or contact us regarding participation, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Age
  • Country of residence or nationality
  • Wrestling, grappling, Brazilian Jiu-Jitsu, or other athletic experience
  • Camp or package preference
  • Information you provide in your application
  • Information discussed during communications or eligibility interviews
  • Other information reasonably necessary to determine suitability for a camp

Certain camps may require an interview or other human review before enrollment.

Rise ’N Glide does not use fully automated decision-making to determine whether an applicant is accepted into a camp. Camp eligibility decisions may involve review by members of our team.

3. Orders and Payment Information

When you make a purchase, deposit, reservation, or other payment through our Site, we may collect:

  • Name
  • Billing address
  • Shipping address, where applicable
  • Email address
  • Phone number
  • Products or services purchased
  • Order history
  • Payment status
  • Transaction information

Payment information is processed by Shopify and/or our payment service providers. We do not intentionally store full credit or debit card numbers on our own systems.

We use order information to:

  • Process payments
  • Confirm reservations
  • Reserve camp spaces
  • Provide purchased products and services
  • Send confirmations and receipts
  • Communicate regarding your booking
  • Prevent fraud and unauthorized transactions
  • Maintain financial and accounting records
  • Resolve disputes, refunds, or payment issues

4. Travel, Visa, and Camp Logistics Information

Because Rise ’N Glide provides international camps and travel-related assistance, we may collect information necessary to coordinate your participation, including:

  • Nationality or citizenship information
  • Visa status or visa-related information
  • Flight and travel itineraries
  • Arrival and departure information
  • Airport information
  • Accommodation information
  • Transportation requirements
  • Emergency contact information
  • Other information you voluntarily provide for travel or logistical assistance

If you provide passport, visa, or other travel-document information to us, we will use it only for legitimate travel, camp, administrative, safety, or legal purposes.

We may share limited information with transportation providers, accommodation providers, local staff, travel-related service providers, or other parties when reasonably necessary to provide the services you have requested.

5. Health, Safety, Dietary, and Accessibility Information

Because our camps involve physical training and travel, we may occasionally request or receive limited information regarding:

  • Injuries or physical limitations
  • Dietary requirements
  • Allergies
  • Accessibility requirements
  • Medical or health-related information relevant to safe participation
  • Emergency information

We only request or use this information when reasonably necessary for camp administration, safety, accommodations, emergency response, or another legitimate purpose.

Where required by law, we will obtain appropriate consent before processing sensitive health-related information.

We do not use health information for targeted advertising.

6. Waitlists, Newsletters, and Marketing

If you join a Rise ’N Glide waitlist, early-access list, newsletter, or marketing list, we may collect information such as:

  • Name
  • Email address
  • Phone number, if provided
  • Camp or service interests
  • Marketing preferences
  • Information regarding your interactions with our communications

We may use this information to contact you regarding:

  • New camp releases
  • Early-access opportunities
  • Camp availability
  • Applications
  • Products and services
  • Promotions
  • Events
  • News and updates from Rise ’N Glide

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at info@risenglide.com.

Unsubscribing from marketing communications will not prevent us from sending non-marketing communications that are necessary for an existing booking, transaction, application, or service.

7. Communications and Customer Support

When you communicate with us through email, our Site, social media, messaging platforms, application forms, or other channels, we may collect:

  • Your contact information
  • The contents of your communications
  • Questions or requests
  • Application information
  • Customer support history
  • Information necessary to respond to or resolve your request

If you communicate with us through a third-party service such as a social media or messaging platform, that platform may independently process your information according to its own privacy policy.

8. Photos, Videos, Testimonials, and Media

We may collect photographs, videos, audio, testimonials, reviews, or other content when you voluntarily provide it to us or when its collection and use is permitted under a separate agreement, participant release, media release, or other authorization.

Where permitted, such material may be used to document our camps, promote Rise ’N Glide, communicate with customers, or publish testimonials and marketing content.

Any separate media release or participant agreement applicable to a camp will govern additional rights relating to the use of photographs, video, audio, or likeness.


9. How We Use Personal Information

We may use personal information to:

  • Operate and maintain our Site
  • Process applications and determine camp eligibility
  • Process purchases and payments
  • Reserve camp spaces
  • Provide camps, products, and services
  • Coordinate accommodations and transportation
  • Provide travel and visa guidance
  • Communicate important camp information
  • Respond to customer questions and support requests
  • Provide early-access and waitlist notifications
  • Send marketing communications where permitted
  • Personalize and improve our Site and services
  • Analyze Site traffic and performance
  • Measure advertising and marketing effectiveness
  • Detect and prevent fraud, abuse, and security incidents
  • Enforce our Terms of Service and other agreements
  • Maintain business, accounting, and legal records
  • Protect the safety and rights of our customers, employees, contractors, and business
  • Comply with applicable laws and lawful government requests
  • Establish, exercise, or defend legal claims


10. How We Share Personal Information

We may disclose personal information to service providers and partners that assist us in operating our business.

These may include:

Shopify

Our online store is powered by Shopify. Shopify may process personal information in connection with hosting our store, processing orders, payments, customer accounts, analytics, security, and other ecommerce functions.

Payment Providers

Payment processors and financial institutions may receive information necessary to process transactions, prevent fraud, issue refunds, and manage payment disputes.

Camp and Logistics Providers

Where necessary to provide your camp experience, we may share relevant information with:

  • Accommodation providers
  • Transportation providers
  • Local camp personnel
  • Training facilities
  • Coaches or operational partners
  • Travel-related service providers
  • Other contractors assisting us with the delivery of your camp or service

We aim to disclose only information reasonably necessary for the service being provided.

Technology and Business Service Providers

We may use companies that provide:

  • Website hosting
  • Email communications
  • Customer management
  • Cloud storage
  • Analytics
  • Fraud prevention
  • Security
  • Advertising
  • Marketing
  • Business administration

These providers may process personal information on our behalf or, in some circumstances, for their own purposes as described in their respective privacy notices.

Professional Advisers

We may disclose information where reasonably necessary to accountants, attorneys, insurers, financial advisers, or other professional service providers.

Legal and Safety Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to a subpoena, court order, warrant, or lawful government request
  • Protect our legal rights
  • Investigate suspected fraud or misconduct
  • Protect the safety of participants or others
  • Enforce our contracts and policies
  • Establish, exercise, or defend legal claims

Business Transfers

If Rise ’N Glide is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.

11. Advertising, Analytics, and Similar Technologies

We may use analytics and advertising technologies to understand how visitors interact with our Site and to measure or improve our advertising.

These technologies may collect information including:

  • IP address
  • Device and browser information
  • Pages viewed
  • Products or services viewed
  • Links clicked
  • Referring websites
  • Purchases or conversions
  • Interactions with advertisements

Depending on your location and the technologies enabled on our Site, information may be disclosed to analytics or advertising partners.

Certain disclosures for targeted or cross-context behavioral advertising may be considered “sharing” of personal information under some privacy laws even when no money is exchanged.

Where required by law, advertising or analytics technologies will be subject to appropriate consent or opt-out mechanisms.

12. Cookies

Our Site uses cookies and similar technologies.

Cookies are small files stored on your browser or device that allow websites to recognize your device and remember certain information.

We may use:

Necessary Cookies

These cookies are required for important Site functions such as:

  • Shopping carts
  • Checkout
  • Security
  • Customer accounts
  • Site navigation
  • Fraud prevention

Functional Cookies

These cookies allow the Site to remember choices and provide enhanced functionality.

Analytics Cookies

These cookies help us understand Site traffic, visitor behavior, and performance.

Advertising Cookies

These cookies may be used to measure advertising, understand marketing performance, and provide advertisements that may be more relevant to you.

Where required by applicable law, you may accept, reject, or manage non-essential cookies through the privacy or cookie controls made available on our Site.

You may also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

13. Your Privacy Choices

Depending on your location, you may have certain rights regarding your personal information.

You may contact us at info@risenglide.com to request assistance with your personal information.

Where available, you may also use the cookie or privacy controls provided directly through our Site.

We may need to verify your identity before completing certain privacy requests.

Privacy rights are subject to applicable laws and may have exceptions.

14. European Economic Area, United Kingdom, and Similar Privacy Rights

If privacy laws such as the General Data Protection Regulation (“GDPR”) or UK GDPR apply to our processing of your personal information, we process information under one or more lawful bases, including:

Performance of a Contract

We process information when necessary to take steps at your request before entering into a contract or to perform a contract with you, including processing bookings, providing camps and services, and coordinating your participation.

Consent

We may rely on your consent for certain marketing communications, cookies, sensitive information, or other processing where consent is required.

You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before your consent was withdrawn.

Legitimate Interests

We may process information when necessary for legitimate business interests, including:

  • Operating and improving our business
  • Providing customer service
  • Preventing fraud
  • Maintaining Site security
  • Understanding our customers
  • Protecting our legal rights
  • Marketing our services where permitted

We balance these interests against your rights and freedoms where required by law.

Legal Obligations

We may process information when necessary to comply with applicable laws, accounting requirements, tax obligations, court orders, or lawful government requests.

Vital Interests

In limited circumstances, we may process information when necessary to protect the vital interests or safety of an individual, including emergency situations.

Your Rights

Subject to applicable law, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict certain processing
  • Object to certain processing
  • Receive certain information in a portable format
  • Withdraw consent where processing relies on consent
  • Object to direct marketing
  • Lodge a complaint with the appropriate data protection authority

To exercise your rights, contact info@risenglide.com.

15. International Transfers

Rise ’N Glide operates internationally and provides services involving international travel.

Your personal information may therefore be processed or stored in countries other than the country where you live, including the United States and countries in which our service providers, technology providers, or camps operate.

Different countries may have different data protection laws.

Where applicable law requires safeguards for international transfers, we and our service providers will use recognized legal mechanisms or other appropriate safeguards for those transfers.


16. California Privacy Rights

This section applies to the extent that California privacy laws apply to Rise ’N Glide and to the particular information or individual involved.

Depending on applicable law, California residents may have rights including the right to:

  • Know the categories of personal information collected about them
  • Request access to specific pieces of personal information
  • Know the sources from which personal information was collected
  • Know the purposes for which personal information is used
  • Know the categories of third parties to whom information is disclosed
  • Request deletion of certain personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information where applicable
  • Limit certain uses or disclosures of sensitive personal information where applicable
  • Receive equal service and not be unlawfully discriminated against for exercising privacy rights

Categories of Information

Depending on how you interact with us, we may collect categories of information including:

  • Identifiers such as name, email address, phone number, postal address, and IP address
  • Customer and transaction information
  • Commercial information such as purchases and camp reservations
  • Internet and electronic network activity
  • Approximate location information
  • Age and other information supplied in camp applications
  • Audio, visual, or similar information where applicable
  • Travel and visa-related information
  • Sensitive personal information where voluntarily supplied or reasonably necessary for providing our services
  • Information derived from your interactions with us

Sale and Sharing

Rise ’N Glide does not sell your personal information for monetary payment.

However, certain uses of advertising cookies, pixels, or similar technologies may constitute “sharing” for cross-context behavioral advertising under California law.

Where California law provides an applicable right to opt out, you may exercise that right using any privacy-choice mechanism provided on our Site or by contacting us.

Where legally required, we also recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control.

Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may request reasonable verification of the agent's authority and your identity.

17. Sensitive Personal Information

Some information you provide in connection with international travel or camp participation may qualify as sensitive personal information under applicable laws.

This may include certain:

  • Passport or visa information
  • Citizenship information
  • Account credentials
  • Health or medical information
  • Dietary or accessibility information

We use sensitive information only for purposes reasonably necessary to provide our services, protect participants, comply with law, prevent fraud, manage travel or camp logistics, or for another purpose permitted by applicable law.

We do not use sensitive personal information to infer characteristics about you for targeted advertising.

18. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal requirements.

The length of time information is retained may depend on:

  • Whether you have an active application, booking, or customer relationship with us
  • The type of information
  • The purpose for which it was collected
  • Tax and accounting requirements
  • Contractual obligations
  • Fraud prevention and security needs
  • Applicable limitation periods
  • Legal or regulatory requirements
  • The need to establish, exercise, or defend legal claims

For example, certain transaction and accounting records may need to be retained after a camp or transaction has been completed.

Marketing information may generally be retained until you unsubscribe or request removal, subject to limited information we may retain to record and respect your opt-out preference.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

19. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

You are responsible for protecting any passwords or account credentials associated with your account and should contact us if you believe your information or account has been compromised.

20. Minors

Rise ’N Glide camps are intended for individuals 18 years of age or older, unless we expressly state otherwise for a particular service.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact us at info@risenglide.com so that we can review the situation and take appropriate action.

21. Third-Party Websites and Services

Our Site may contain links to third-party websites, social media platforms, payment providers, travel resources, or other services.

We are not responsible for the privacy practices, security, or content of third parties.

We encourage you to review the privacy policies of any third-party website or service before providing personal information to them.

22. Do Not Track and Browser Privacy Signals

Some browsers provide “Do Not Track” settings. Because there is not a universally accepted standard for responding to all Do Not Track signals, our Site may not respond to every such signal.

However, where required by applicable privacy law, we will recognize qualifying opt-out preference signals, such as Global Privacy Control, for applicable sale or sharing opt-out rights.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices
  • Our camps or services
  • Technology
  • Service providers
  • Legal or regulatory requirements

When we make changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date at the top.

If required by law, we will provide additional notice regarding material changes.

24. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:

Rise ’N Glide
Email: info@risenglide.com
Address: 2105 Foothill Blvd, Suite B106
La Verne, CA 91750
United States

If applicable data protection law gives you the right to complain to a regulatory or supervisory authority, you may also contact the appropriate authority in your country or jurisdiction.

Last Updated: August 12, 2026